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Have questions about your dream Himalayan adventure? Send us your enquiry and find answers to common questions below.

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Frequently Asked Questions

What is the best time to visit Nepal for trekking?

The best trekking seasons in Nepal are:

  • Spring (March to May): Perfect weather, blooming rhododendrons, clear mountain views
  • Autumn (September to November): Stable weather, clear skies, best visibility
  • Winter (December to February): Cold but clear, fewer crowds, lower prices
  • Monsoon (June to August): Rainy season, lush greenery, fewer trekkers
What documents are required for Kailash Mansarovar Yatra?

For Kailash Mansarovar pilgrimage, you need:

  • Valid passport with at least 6 months validity
  • Chinese visa
  • Tibet Travel Permit (arranged by us)
  • Aliens Travel Permit
  • Military Permit for restricted areas
  • Recent passport-size photographs

We handle all permit arrangements for our clients.

How fit do I need to be for Everest Base Camp trek?

While you don't need to be an athlete, good physical fitness is essential:

  • Regular walking/hiking experience
  • Able to walk 5-7 hours daily with a daypack
  • Cardiovascular fitness (running, cycling, swimming)
  • Strength training for legs and core
  • We recommend starting training 2-3 months before your trek
What is included in your tour packages?

Our standard packages include:

  • Airport transfers and all ground transportation
  • Accommodation (hotels, lodges, tea houses)
  • All meals during treks/tours
  • Experienced guide and support staff
  • All necessary permits and fees
  • First aid kit and emergency oxygen
  • Porters for luggage (weight limits apply)
How do I prepare for high altitude?

High altitude preparation is crucial for Himalayan treks:

  • Spend 2-3 days acclimatizing in Kathmandu
  • Follow the "climb high, sleep low" principle
  • Stay hydrated (3-4 liters of water daily)
  • Walk slowly and maintain steady pace
  • Consider Diamox after consulting your doctor
  • Recognize symptoms of AMS (headache, nausea, dizziness)
  • Inform your guide immediately if symptoms appear
What is your cancellation policy?

Our cancellation policy is as follows:

  • 60+ days before departure: Full refund (minus bank charges)
  • 30-59 days before departure: 75% refund
  • 15-29 days before departure: 50% refund
  • 8-14 days before departure: 25% refund
  • 0-7 days before departure: No refund

We strongly recommend purchasing travel insurance.

Do I need travel insurance?

Yes, travel insurance is mandatory for all our treks and tours. Your insurance must cover:

  • Emergency medical evacuation (up to 6000m)
  • Medical expenses (including COVID-19)
  • Trip cancellation and interruption
  • Lost or delayed baggage
  • Personal liability

We require proof of insurance before departure.

What kind of accommodation can I expect?

Accommodation varies by package:

  • City stays: 3-4 star hotels with modern amenities
  • Popular trekking routes: Tea houses with basic private rooms
  • Remote areas: Camping with tents
  • Luxury packages: Premium lodges with en-suite bathrooms